Last updated: December 26, 2024
1. Acceptance of Terms
By accessing or using FastEmail's services, you agree to be bound by these Terms of Service. If you disagree with any part of the terms, you may not access the service.
2. Service Description
FastEmail provides professional email hosting services including but not limited to email storage, transmission, spam filtering, and related features.
3. Account Terms
- You must be 18 years or older to use this service
- You must provide accurate and complete registration information
- You are responsible for maintaining account security
- You may not use the service for any illegal purposes
- One person or entity may not maintain multiple free accounts
- You must notify us of any security breach or unauthorized use
4. Service Rules
- No sending of spam or unsolicited bulk mail
- No distribution of malware or viruses
- No harvesting of email addresses
- No exceeding storage or bandwidth limits
- No interference with service operation
- No unauthorized access attempts
5. Payment Terms
- Services are billed monthly in advance
- No refunds for partial months of service
- Accounts may be suspended for non-payment
- Prices may change with 30 days notice
- All fees are exclusive of taxes
- Free trial periods are limited to one per customer
6. Service Availability
- 99.9% uptime guarantee on paid plans
- Scheduled maintenance with advance notice
- No guarantee of zero data loss
- Right to modify services with notice
7. Cancellation
- You may cancel at any time
- Data will be retained for 30 days after cancellation
- No refunds for unused service time
- We may terminate accounts for Terms violations
8. Advertising and Promotions
- We comply with Facebook's Advertising Policies and Google Ads Policies
- No misleading claims or guarantees about service performance
- Clear disclosure of pricing and subscription terms
- No targeting of individuals under 18 years old
- Respect for intellectual property rights
9. Limitations of Liability
FastEmail is not liable for any damages arising from:
- Service interruptions
- Data loss
- Unauthorized access
- Force majeure events
- Third-party actions
10. Changes to Terms
We reserve the right to modify these terms at any time. We will notify users of any material changes via email.